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Health Metrics and BESTMED announce preferred supplier agreement

Published by Health Metrics, 6 March, 2024

Health Metrics is pleased to announce BESTMED as its preferred supplier for Medication Management software.

Health Metrics is an Australian technology company focused on the design and delivery of its market-leading eCase software platform for residential aged care, retirement living, home and disability care service providers. eCase provides a unified eco-system to meet operational, regulatory, compliance and quality of care standards across the entire care journey and is used by more than 770 aged care homes across Australia and New Zealand.

BESTMED is focused on the development of medication management systems to improve safety, efficiencies and reporting to meet requirements for Australian residential and home care providers. BESTMED connects medication prescribing, dispensing and administration to a single resident medication record for improved transparency and safety and is helping to deliver medication to more than 850 aged care homes and 80,000 consumers across Australia.

The integration between Health Metrics and BESTMED will provide aged care providers with a comprehensive end to end solution across the entire care journey.

Paul Brindle, CEO Health Metrics commented: “We’re investing significantly in our eCase platform to deliver best practice operational, clinical, and resident management capabilities, that are critical to aged care providers in meeting their regulatory, compliance and quality of care requirements.

Medication Management is an increasingly complex and specialised aged care requirement, and very specific skill and capability is required to deliver a best in class product.”

“The BESTMED integration enables us to focus our investment 100% on the delivery of the core capabilities required by aged care providers, while enabling our customers to leverage a best of breed Medication Management solution that is fully integrated with eCase,” said Paul.

The deep integration between eCase and BESTMED provides aged care providers with a seamless user experience and many of Australia’s largest aged care providers are already taking advantage of the integration in place. Health Metrics and BESTMED are committed to working with eCase customers to build additional integration that will further enhance the user experience.

Phil Offer, CEO BESTMED commented: “We are proud to integrate with Health Metrics, who like us share a genuine focus on improving consumer health outcomes and simplifying workflows and processes for aged care providers. BESTMED brings a track record of leadership in medication management and acting on feedback from customers and partners across the aged care sector to ensure the product is continually meeting their requirements.”

“We’re very excited to work with the team at BESTMED to provide the aged care sector with a unified eco-system that supports the delivery of high-quality care,” said Paul.

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